What to do in the first hour of a roof leak
- 1Contain it. Bucket or bin under the leak; towels around the edges. Relieve a bulging ceiling with a small drain hole at the lowest point.
- 2Protect belongings. Move furniture, electronics, and valuables out from under the leak and cover what you can't move.
- 3Document for your claim. Photograph and video the interior damage, the ceiling/walls, and (only from the ground) the roof. Note the date and the storm.
- 4Don't climb up in the storm. Wet, wind-loaded, or storm-damaged roofs are dangerous. Stay off it — let a pro assess it safely.
- 5Call a licensed local roofer. Get same-day tarping to stop the water, then a documented repair plan. Call (850) 220-3965.
Is this an emergency — or can it wait?
When you call, describe what you're seeing — active drip, stain spreading, daylight through the deck, a limb through the roof — and we'll tell you straight whether you need us today or whether it can be scheduled. Not sure how bad it is? Our signs you need a new roof guide helps you read the damage.
Emergency tarping: stop the damage before it spreads
Tarping also protects your insurance claim. Florida policies require you to take reasonable steps to prevent further damage after a loss — and a documented tarp shows the carrier you did exactly that. We photograph the damage before and after, so there's a clean record of the original loss and the temporary fix.
Will insurance cover the emergency repair?
The emergency repair is separate from the full claim for the underlying damage. We handle the documentation for both and meet your adjuster on-site. For the bigger picture on coverage, deadlines, and RCV vs. ACV, read does insurance cover roof replacement in Florida — and if your roof is older, see how roof age affects your coverage.
This page is general information for Florida homeowners, current as of June 2026 — not legal or insurance advice. Whether a specific emergency repair is reimbursed depends on your policy; verify with your own agent or the Florida Department of Financial Services.
Don't let a storm chaser turn your emergency into a scam
Complete Roofing is a licensed Florida contractor (FL CCC1337480) headquartered in Gulf Breeze, with local crews and 30+ years on the Panhandle — and we never require an AOB. Know what to ask any roofer before you hire in our guide on questions to ask a roofer.