What to do in the first hour
- 1Contain it. Bucket or bin under the leak; towels around the edges. Relieve a bulging ceiling with a small drain hole at the lowest point.
- 2Protect belongings. Move furniture, electronics, and valuables out from under the leak and cover what you can't move.
- 3Document for your claim. Photograph and video the interior damage and (only from the ground) the roof. Note the date and that it was Tropical Storm Isaias.
- 4Stay off the roof. Wet, wind-loaded, or storm-damaged roofs are dangerous. Let a pro assess it safely.
- 5Call a licensed local roofer. Get same-day tarping to stop the water, then a documented repair plan. Call (850) 220-3965.
Isaiashasn't hit yet? The next few hours are for prevention — run our 20-point hurricane roof prep checklist (photograph the roof and attic now; those photos carry your claim later).
Filing your Isaias insurance claim
Florida law requires every roofer to tell you:
- The consumer is responsible for payment of any insurance deductible.
- It is insurance fraud punishable as a felony of the third degree for a contractor to knowingly or willfully, and with intent to injure, defraud, or deceive, pay, waive, or rebate all or part of an insurance deductible applicable to payment to the contractor for repairs to a property covered by a property insurance policy.
- It is insurance fraud punishable as a felony of the third degree to intentionally file an insurance claim containing any false, incomplete, or misleading information.
We document the damage, meet your adjuster on-site, and write the repair scope. If Isaiasbrings a federal disaster declaration, FEMA's free Operation Blue Roof tarp program may also activate for the declared counties. For the bigger picture on coverage and deadlines, read does insurance cover roof replacement and our Pensacola roof insurance claims guide.
- National Hurricane Center — official Tropical Storm Isaias advisories and track.
- Florida Dept. of Financial Services — storm resources · Insurance Helpline 1-877-693-5236 and the Homeowner Claims Bill of Rights.
- Verify any roofer's Florida license (DBPR) — ours is CCC1337480.
Don't let a storm chaser turn Isaias into a scam
Complete Roofing is a licensed Florida contractor (FL CCC1337480) headquartered in Gulf Breeze, with local crews and 30+ years on the Panhandle — and we never require an AOB. The full storm-chaser playbook — deductible "deals," the 30-second license check, contract cancellation rights — is in roofing scams after a hurricane, and what to ask any roofer is in questions to ask a roofer.
This page is general information for Florida homeowners — not legal or insurance advice. Whether a specific repair is reimbursed depends on your policy; verify with your own agent or the Florida Department of Financial Services. We price storm work the same as any other job — no emergency markups.